Family & Philosophy

Hospitality and warmth in a cozy atmosphere are our values ​​under which we have been successfully managing our medium-sized hotels for more than 30 years in order to offer our guests an unforgettable stay, whether young or old - private or business.

"WELCOME TO ANOTHER WORLD"

In addition to high living comfort and the unique wellness and well-being landscapes, the focus is on personal service and personal care for our guests in order to exceed the constantly increasing individual wishes and expectations of guests as hosts.

This can only be achieved if we exemplify and convey these values ​​to our team on a daily basis and every single one of our team members contributes their natural personality and creativity.

Each and every one of our contributors bears responsibility for the team and our actions, both internally and externally, in order to cater to the wishes and needs of our guests individually in order to make their stay unique.

This feeling of well-being and comfort paired with our individual service makes the guest a "friend of the house".

Friendly, honest, warm, fair and respectful. With these words we express our values, with which we also encounter our environment and nature and try to transfer these human values ​​to our team and society in the long term and sustainably with the daily example.

Your Häcker family

and staff

FAMILY PORTRAIT

The Walter Häcker family is the owner and operator of the 4-star superior wellness & spa hotel Fürstenhof in Bad Bertrich and the 4-star Häcker's Grandhotel in Bad Ems.

In 1989 the family took over the Kurhotel Fürstenhof in Bad Bertrich. After the country's privatization measures, the Häcker couple were able to purchase the house in 1992 and have renovated and modernized it privately over the past 30 years with the greatest personal effort.

In 1999 the Häcker family from the state of Rhineland-Palatinate was found as a new partner and operator for the historic spa hotel Bad Ems. As in the Kurhotel Fürstenhof, the Häcker family faced the difficult challenge of repositioning the spa hotel on the market.

In the last 20 years the Häcker family has managed to make the house attractive again with personal commitment for private guests who are looking for relaxation and to move guests to Bad Ems. In recent years, the historic building has also been embellished here, especially the room furnishings and the thermal baths & wellness area, so that the expectations of today's relaxation and wellness guests can be exceeded.

The family company is aware of its responsibility in the field of training young people and therefore trains young people successfully in all branches of the hotel industry beyond the normal range.